At Coastal Lawn and Pest, every client story matters. We recently received a heartfelt testimonial from Bettie, who described her experience with Austin, one of our trusted technicians.
“Austin, the technician, did a great job spraying all the plants around our house. He even came inside the back lanai to spray some potted plants and took the time to inform me of the type of bugs that needed to be treated. He offered to send someone back later to take the plants outside for a more thorough treatment. Thank you, Austin!”
Pest Control with a Personal Touch
Bettie’s story spotlights how our team goes above standard service. Austin did more than apply a treatment; he talked with Bettie about her concerns and made sure to address indoor as well as outdoor areas around her home. By carefully spraying her landscape and taking the extra step to treat potted plants in the lanai, Austin brought peace of mind and personal attention.
Communication Makes All the Difference
Explaining which bugs needed treating and offering options for greater coverage shows the kind of communication we value. No one wants to be left guessing about what’s happening in their own yard. At Coastal Lawn and Pest, we believe that clear updates and helpful advice matter just as much as reliable spraying and care.
More Than Just Service—Real Support
Our work always centers around the unique needs of each client. We serve hundreds of homes and properties across Southwest Florida, tailoring our lawn and pest control services to fit each family’s environment. Our technicians don’t just show up; they treat customers like neighbors, protecting both landscapes and comfort.
Our management sums it up best: “At Coastal Lawn and Pest, we pride ourselves on more than just treating plants—we focus on educating and caring for our customers every step of the way. Recently, one of our technicians, Austin, went above and beyond while servicing a customer’s property. Not only did he carefully spray all the landscape beds, but he also took the time to address potted plants in the lanai and explain what types of pests were present. His extra attention, including offering a follow-up visit for a more thorough treatment, reflects the process we strive for on every service call: thorough care, clear communication, and genuine customer support.”
Every positive review encourages us to aim higher. We thank Bettie for sharing her story and Austin for living our values in the field.
Ready for lawn and pest care delivered with attention and respect? Call (239) 420-8131 to experience the difference with Coastal Lawn and Pest.